NEOUZA Wooden Product Care Instructions
Our Neouza products, including coffee filter basket handles, some coffee tamper handles, and storage utensils, are crafted from high-quality solid wood. These wooden items require special care to maintain their beauty and functionality. The following maintenance guidelines are specifically designed for these wooden products to ensure their longevity and optimal performance:
- Avoid Adverse Environments: Do not place products in dishwashers, dryers, or areas with extreme temperature changes and humidity to prevent damage.
- Clean and Dry: Wipe with a slightly damp soft cloth after use. Avoid contact with harsh chemicals, alcohol, bleach, or abrasive cleaners.
- Regular Maintenance: Apply food-grade mineral oil (e.g., beeswax oil) every 1-2 months. Use only food-grade products. Address mold spots or cracks promptly or replace if necessary.
- Proper Storage: Store short-term in a ventilated, dry area. For long-term storage, clean, oil, and seal in a breathable fabric bag.
- After-Sales Service: Contact the supplier via the original purchase channel if damage occurs under normal use.
Following these guidelines will help preserve the quality and appearance of your wooden Neouza products.

Thank you for sharing these maintenance guidelines. I’ve been using your Neouza products and only recently realized that using the dishwasher may have caused damage. Your tips are really helpful, and I’ll make sure to follow them to keep my wooden items in great condition!